Services

Certificate of Authenticity

All of our handmade rugs come with a guarantee of authenticity to increase our customers' peace-of-mind. This will allow our customers to insure the rug. These exquisite handmade rugs are always made with natural fibers, such as wool, silk or cotton, and can last for generations if cared for properly.

Trade and Exchange

For the hand-made Persian products, you can always exchange them with our other products for the same value for lifetime as long as they are kept in a good and clean condition. Please note that cleaning fees will be applied.

Consultancy

Our specialised interior designer can provide you with free advice on what will suit your décor best upon request. Contact us now to book your appointment with our interior designer.

Lay-by

We offer lay-by contracts to our customers which allows them to purchase a product in some certain instalments. 10 percent of the product price is kept as the deposit. The rest is payable upon the agreed written payment timetable. We refund the lay-by deposit for the

Trial

We offer rug trial for our customers in Canberra. In this regard, you are welcome to try the rug(s) in your place before purchasing. Terms and Conditions are applied. Please contact us for more information.

Cleaning and Repair

we offer rug cleaning and repair services to our customers. Please visit our shop or contact us enquire about such services.