Return and Exchange
In-store Purchase
Dear customers, the following policies are applied in Antica Persia rug shop regarding product exchange, credit and refunds:
- No refund or exchange without any Antica Persia sales receipt.
- Product cannot be returned unless within the agreed negotiated time of purchase.
- Product to be returned must be undamaged and in the original condition at the time of purchase.
- For the hand-made Persian products, we exchange them with our other products for the same value for lifetime as long as they are kept in a good and clean condition. Cleaning fees will be applied.