Return and Exchange

In-store Purchase

Dear customers, the following policies are applied in Antica Persia rug shop regarding product exchange, credit and refunds: 

  1. No refund or exchange without any Antica Persia sales receipt.
  2. Product cannot be returned unless within the agreed negotiated time of purchase.
  3. Product to be returned must be undamaged and in the original condition at the time of purchase.
  4. For the hand-made Persian products, we exchange them with our other products for the same value for lifetime as long as they are kept in a good and clean condition. Cleaning fees will be applied.